I'm Franky — a Senior UX Designer with 8 years shaping products at the overlap of craft, systems thinking, and business impact. Currently at JPMorgan Chase, previously building enterprise systems for Tier-1 media clients.

I work with AI — not because it's trendy, but because the best tools make more room for the thinking that actually matters. A machine can generate a pattern. It can't care whether a confused customer gives up on their interaction flows at step 3.